The way we work

If you are planning on booking one of our beautiful villa's you can expect the following:

Before departure

When you enter a booking request, we will contact the owner of the property directly to confirm your booking. Our calendars are up to date, but not real time. The booking is only final when we have received confirmation from the owner that the property is really available during the period you requested. We apologize for any inconvenience this may cause. We will always help you look for an alternate home.

For this reason, we advise you to wait with booking your flight until you received our final confirmation.

After this confirmation, we kindly ask you to proceed with the first payment.

Once we have received your payment, we will send you further information regarding your booking, like the address of you property. Besides that, you will receive the exact details of the meeting point were one of our team members will meet you and take you to the property. This way, you can start your vacation smoothly. We would like to receive your flight details as soon as possible, so we can plan your arrival and departure at the property.

During your stay

The island of Formentera belongs to the Balearic Islands and is located about 7 kilometres south of Ibiza. You can take the ferry from the port of Ibiza town to Formentera; this takes about 30 minutes. The ticket for the ferry can be purchased online in advance (We recommend this website) or directly at the port. If desired, we could help you arrange transport from the airport to the port for you.

Ibiza: Once you arrive at the airport of Ibiza, we kindly ask you to call us to plan the meeting time at the assigned meeting point. We will gladly pick you up there and drive to the property together. Of course we will first show you your beautiful holiday. You will receive a map of the area as well and – if desired – we can give you some nice tips.

Formentera: Have you rented a house on Formentera? Then we ask you to call us when you have arrived at Ibiza airport. We will pass this on to our team at Formentera. When you have arrived at the port and know at what time your boat is leaving, we ask you to inform us again. Our team will be ready in time to pick you up at the port of Formentera. Of course we will bring you to your holiday accommodation and we will give you all the necessary information. If necessary, we can also take you to a location where you can rent a car or scooter.

For most properties check-in is after 3:00 PM. Should you wish to check in earlier, please let us know. We are usually able to arrange an earlier check-in if the cleaning has already be done. We will always try our best to find a good solution for you. Maybe you can enjoy the sun at the pool area while the villa is being cleaned. Be aware of the following: for check-ins between 8:00 - 11:00 PM and 06:00 - 08:00 AM there is an extra fee of €50, -. For check-ins between 11:00 PM- 06:00 AM this fee is €75, -. In case of a late or very early check-in we will provide the first groceries such as water, breakfast or a late-night snack.

Since 2017 most of our checkouts are self checkout; the customer leaves the property tidy and locked. Standard check-out is 10:00 AM. Please contact our agency to coordinate/request another checkout time

Ibiza: Do you want to rent a car at Ibiza? If you hire a car from our regular partner Autos Mari and let them know you booked with us, you get a nice discount!

Formentera: We also have a car partner on Formentera that we can connect you with. E-mail us for more information.

  • Bed linen and towels are available at all properties;
  • Swimming pool towels at most properties;
  • Upon your request and if available we can provide you with the rental of an extra portable bed (for children) at some of our properties. The rental rate of a portable bed is usually €150, - per week (usually this includes the costs for extra guest as well. Please check with us);
  • It is also possible to arrange an extra cleaning service upon your request